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Removal Technicians
Receive alerts on smartphones and tablets of new pending assignments, receive location information, and contact personnel as you travel to the pick-up.
Quickly document personal effects, collect signatures on electronic forms that limit your time, and exposure on-site with family members or other agencies.
Know Before You Go!
The MorTrack mobile app is specifically designed for the deathcare industry. Workflows are based on the funeral home and removal company's best practices combined with years of high volume and high-value logistics industry experience to develop a robust mobile app for use with Apple and Android phones and tablets. Utilize off-the-shelf hardware to streamline the mobile logistics and keep the focus on the family, not the technology.
With MorTrack's assigned case view, RTs can prepare mentally and physically for what is in store when they arrive on site. Be prepared for specific PPE requirements or the time to lug equipment up a large number of stairs. Knowing is half the battle!
Reduce Stress & Help Your Fellow Industry Professionals
There is no disputing that the job of a removal tech is an incredibly difficult one. Sometimes the ability to talk with someone who understands the emotional load you carry is vital to avoiding burnout and maintaining a positive emotional outlook on life. Within the MorTrack mobile app, RTs can leave feedback on key metrics describing their emotional state after difficult cases, or one where the circumstances might be "too close to home". This feedback is unique to each user. The aggregate data is shared with the management team who can choose to act on feedback or gain an understanding of when to assign a different RT to spread that emotional load across the team.
Increase Clarity and Visibility
Receive alerts of new pending requests and assignments which allows removal techs to quickly accept and prioritize assignments. Have the right resources for the case, know the weight, and the number of flights of stairs if personal protective equipment is recommended. Limit exposure and unnecessary time on site.
Identify and Inventory Personal Effects in a Jiffy
Removal Techs can fly through documentation using customizable questions that complete multiple forms in the background while taking an inventory of personal effects with the releasing parties. Ensuring the families know and agree to what is going on with the case and what is not. Save future drama by tracking personal effects and consumables used on each case in a format that's difficult to dispute when combined with photos and notes.
