Chain Of Custody: 5 Things Every Illinois Funeral Home Should Review Before IFDA
Chain Of Custody: 5 Things Every Illinois Funeral Home Should Review Before IFDA
With the 2026 IFDA Annual Convention right around the corner, it’s a great time to take a step back and look at how your operation is running, especially with SB2643 now in effect.
Whether you’re attending IFDA to explore new solutions or just stay current, here are 5 things worth checking before you go.
1. Are You Fully Prepared for SB2643?
MorTrack 3.7 was developed in direct response to user feedback, with a focus on reducing unnecessary clicks, improving system responsiveness, and creating a smoother overall workflow.
“This isn’t about reinventing MorTrack,” stated CEO, Reid Hanson, “It’s about refinement, making a system our customers already trust even better. Faster where it counts and simpler where it matters.”
IL Chain of Custody Guide
Want a clearer understanding of what SB2643 requires? This quick guide breaks down the key requirements and what they mean for your day-to-day operations.
2. How Much Time Is Your Current Process Taking?
Many funeral homes track chain of custody manually, which often means:
- Rewriting the same information multiple times
- Tracking down paperwork
- Reading bad handwriting
- Double-checking details
It works… but the time spent all adds up.
Take a moment to consider how much time your team spends on these tasks each week, and whether that time could be better spent elsewhere.
3. Could You Confidently Handle an Audit Tomorrow?
If you had to produce a full chain-of-custody record on short notice, would it be:

- Complete?
- Easy to follow?
- Quickly accessible?
Gaps, inconsistencies, or delays can open you up to stress and risks in many areas, from failed audits to misplaced personal effects.
IL Chain of Custody Guide
Want a clearer understanding of what SB2643 requires? This quick guide breaks down the key requirements and what they mean for your day-to-day operations.
4. Where Are the Gaps in Your Workflow?
Even strong processes can have weak points. Common areas to look at:

- Missing or delayed documentation
- Handwritten notes that are hard to read
- Disconnected systems or duplicate entry
- Difficulty tracking personal effects
Identifying these now can help you ask better questions—and find better solutions—at IFDA.
5. What Should You Be Looking for at IFDA?
IFDA is a great opportunity to explore ways to improve your operation, but it helps to know what to look for and go in with a plan. Consider looking for digital solutions that:

- Simplify chain-of-custody tracking
- Reduce manual work and duplicate entry
- Keep all case details in one, easily-accessible spot
- Help you stay SB2643 compliant without adding complexity
The right digital tools can reduce your team's workload and stress, making every day a better day.
Get the Most of IFDA
Taking a few minutes to evaluate your current process before the show can help you get more out of every conversation.
Make sure to stop by our booth at IFDA to see how MorTrack is helping Illinois funeral homes simplify chain of custody and stay audit-ready.
See you at IFDA!
About MorTrack
MorTrack is a digital chain of custody and case management platform built specifically for funeral homes, removal services, and trade service companies. Designed to improve accountability, compliance, and operational efficiency, MorTrack provides real-time tracking, audit-ready documentation, and streamlined dispatch tools to support funeral professionals in their critical work.
For more information, visit:
mortrack.com
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